Minimum Scrap Value Must Be 999 Rs...

Platform Policy

Platform Policy, Legal Disclaimer & Privacy Notice | KabadiwalaOnline.in

Platform Policy, Legal Disclaimer & Privacy Notice

KabadiwalaOnline.in (The “Platform”) is a digital directory and lead-connecting service that helps customers find independently operating scrap handlers, vendors, recyclers, and pickup partners.

We DO NOT buy, sell, store, transport, or hold scrap of any kind. We ONLY connect two parties.

1. Platform Identity & Operating Model

KabadiwalaOnline.in is ONLY a digital facilitator under:

  • Information Technology Act, 2000 (Section 2 & Section 79)
  • Intermediary Guidelines (IT Rules) 2021
  • GST Circular No. 11/11/2017-GST

We act as:

A Digital Aggregator
A Lead Connector
A Referral Platform

We DO NOT act as:

Scrap Dealer
Scrap Trader
Scrap Buyer
Scrap Seller
Transporter
Stock Holder

All physical transactions happen ONLY between the customer and the independent vendor.

NO scrap value is decided, fixed, or controlled by KabadiwalaOnline.in.

2. Business Model (Fully GST & Income Tax Safe)

  • Platform earns ONLY from voluntary service tokens or digital facilitation fees paid by vendors.
  • Customers are NEVER charged for scrap value by our platform.
  • NO invoice for scrap is issued because we do NOT purchase scrap.
  • If a digital service fee is applicable, it will be titled “Platform Access Fee.”
  • GST invoice is issued ONLY if platform revenue crosses ₹20,00,000 per year.
  • We are NOT a scrap “trading house” under Indian law.
  • Income Tax Act and GST law classify us as a “Service Intermediary,” not a “Scrap Business.”

3. Scrap Pickup & Donation Policy

  • All pickups are performed by independent vendors, not KabadiwalaOnline.in staff.
  • We do NOT provide weighing machines, vehicles, staff, or tools.
  • Donation pickups: 30% goes towards social/environmental causes, 70% covers vendor logistics.
  • Donation receipts are issued ONLY for approved CSR-linked cases.
  • All e-waste is routed to authorized recyclers under E-Waste Rules 2022 & SWM Rules 2016.

4. Responsibility, Liability & Risk (VERY IMPORTANT)

KabadiwalaOnline.in is NOT responsible for:

  • Under-weighing
  • Misbehavior
  • Wrong pricing
  • Fraud
  • Loss, theft, or damage
  • All physical dealings are 100% between customer AND vendor.
  • Any dispute must be resolved directly between both parties.
  • If a vendor behaves wrongly, the platform will blacklist the vendor immediately, but legal responsibility remains individual — NOT on KabadiwalaOnline.in.
  • As per IT Act Section 79, the platform cannot be held liable for actions of third-party vendors.

5. Customer Safety Terms

  • Customers must verify vendor ID before handing over scrap.
  • Platform does NOT guarantee rates, weight, tools, or payment time.
  • Once scrap is handed over physically, the transaction is FINAL.

Cancellation Policy:

If a customer cancels pickup after confirmed booking:

  • A cancellation charge of ₹300+ applies.
  • Failure to pay may result in account deactivation or legal action for misuse of service.

6. Vendor & Partner Agreement

By joining the platform, the vendor agrees:

  • All pickups must be honest, fair, and transparent.
  • Vendor must carry valid ID + platform QR verification.
  • Vendor is individually responsible for:
    • Payment to customer
    • Weighing accuracy
    • Transport
    • Behavior & safety

Any cheating, fraud, or misrepresentation leads to:

  • Permanent blacklisting
  • Complaint to authorities
  • Termination of access

Vendor accepts that KabadiwalaOnline.in ONLY provides leads — NOT customers, not payments, not scrap.

7. Government Compliance (Complete Legal Protection)

We do NOT hold any physical scrap — hence:

  • No trade license required.
  • No scrap yard license required.
  • No local MCD/Nagar Nigam license required.
  • No pollution license required.
  • No GST on scrap value (we do NOT buy or sell scrap).

All operations comply with:

  • Indian Contract Act, 1872
  • Consumer Protection Act, 2019 (Platform Safe Harbour)
  • IT Act 2000 & Intermediary Rules 2021
  • E-Waste (Management) Rules 2022
  • SWM Rules 2016

8. Invoice & Receipt Clause

  • NO invoice is issued for scrap value because the platform NEVER buys scrap.
  • Vendor may provide their own receipt if needed.
  • Any invoice issued by the platform is ONLY for:
    • Digital Platform Access Fee
    • Service Token Fee

9. Final Legal Disclaimer (Full Protection Line)

By accessing KabadiwalaOnline.in:

All users agree that the platform is ONLY a digital intermediary. We do NOT verify weight, price, payment, behavior, or scrap quality. All risk, responsibility, and liability remain SOLELY between customer and vendor.

KabadiwalaOnline.in, its founders, directors, or team members CANNOT be held liable for:

  • Theft
  • Damage
  • Misbehavior
  • Under-weighing
  • Fraud
  • Payment issues
  • Contract breach
  • Any physical incident

We ONLY connect — we NEVER participate in the transaction.

10. Privacy Policy

Information collected:

  • Name, phone, address (for pickup)
  • Device info, IP, browser (for safety)
  • Vendor documents (for verification)

Purpose:

  • Lead matching
  • Safety & anti-fraud
  • Service communication

Data Sharing:

  • ONLY shared with matched vendors for pickup.
  • NEVER sold, rented, or traded.

You can request data deletion anytime.

11. Contact Information

Email

support@kabadiwalaonline.in

WhatsApp

+91-9310374902

Address

NCR, India

kabadiwala near me

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