KabadiwalaOnline.in is built on a simple mission: To create a safe, transparent, and verified digital platform where individuals, households, corporates, industries, and vendors can connect for selling or buying scrap — without risk, confusion, or fraud.

This page outlines our:

• Legal Position
• Indian Law Compliance
• Zero-Liability Framework
• Vendor & Customer Responsibilities
• Data Privacy
• Platform Limitations
• Safety Policies
• Pickup & Cancellation Terms
• Dispute Process
• Government Guidelines
• Cyber-Safety & Anti-Fraud Protection

Our goal is 100% transparency and safety for every user of the platform.

KabadiwalaOnline.in is a digital referral and lead-generation platform.

As per Indian law:

• We are a Digital Intermediary under IT Act Section 79
• We follow Information Technology (Intermediary Guidelines) Rules, 2021
• We follow Safe Harbour Protections — meaning we are not liable for actions of independent vendors

This protects the company from:

• Scrap rate disputes
• Weight disputes
• Theft allegations
• Fraud done by customer or vendor
• On-ground misbehavior
• Payments between customer and vendor
• Any loss, damage, or incidents

Under the Information Technology Act, 2000, we are protected by Safe Harbour provisions.

• Any theft, fraud, misbehavior, cheating, loss, or violence done by any customer or vendor
• Any incorrect weight or evaluation
• Any payment issues between customer & vendor
• Any damage to property, vehicles, machinery, or materials
• Any police, legal, or civil disputes between parties
• Any transportation-related problems
• Any cancellation by customer or vendor
• Any vendor not reaching on time
• Any misunderstanding between customer & vendor

KabadiwalaOnline.in generates revenue ONLY through:

• Voluntary service tokens from vendors
• Digital facilitation charges (non-scrap related)
• Platform service charges above ₹20,00,000/year (GST applicable only after threshold)

All invoices from us are titled:

This is legally safe under:

• GST Circular No. 11/11/2017-GST
• IT Act Section 79
• Intermediary Rules 2021

Customers are advised to:

• Check vendor ID before allowing entry
• Ask for digital weighing
• Confirm payment before handing over material
• Avoid giving scrap at extremely low rates
• Ensure CCTV is active during pickup (recommended)

If a customer confirms pickup and then cancels after a vendor has been dispatched, a ₹300+ cancellation fee is applicable.

This covers:

• Vendor travel
• Time cost
• Slot reservation
• Fuel

To join KabadiwalaOnline.in as a vendor, you agree:

• You are an independent operator
• You handle your own scrap buying & transportation
• You follow local municipal and state regulations
• You carry legal ID for customer verification
• You will not under-weigh or cheat
• You will maintain respectful behaviour
• You will follow safety and compliance
• Any complaint may result in suspension or blacklist

All legal consequences fall directly on the vendor, not the platform.

KabadiwalaOnline.in is protected under:

• IT Act Section 79 (Intermediary Safe Harbour)
• Consumer Protection Act – Platform Neutrality
• Indian Contract Act – No Contract of Sale
• IPC Sections 403, 405, 415, 420 – No dishonest intention from platform
• GST Law – Not a dealer
• E-Waste Management Rules 2022 – Only referral services
• SWM Rules 2016 – Not a waste handler

The platform has zero physical role, therefore zero legal liability.

We collect:

• Name
• Phone
• Location
• Pickup information
• Vendor registration details

We NEVER share customer details with:

• Unverified vendors
• Third-party advertisers
• External companies

Data storage follows:

• India DPDP Act 2023
• GDPR-style privacy safety
• 256-bit encrypted storage
• Strict access control

Users can request:

• Data correction
• Data deletion
• Data export

KabadiwalaOnline.in uses cookies only for:

• Website performance
• Analytics
• Security
• Fraud prevention
• Login & session management

Users may disable cookies anytime.

We only coordinate pickup scheduling.

Actual pickup is done by third-party vendors.

Pickup availability depends on:

• Area
• Quantity
• Material type
• Vendor availability

All disputes must be resolved between customer & vendor directly.

Platform may assist by:

• Passing communication
• Helping identify the vendor
• Blacklisting non-compliant vendors

By using KabadiwalaOnline.in, all users agree:

• The platform only connects customer & vendor
• All transactions are between private individuals
• Platform has no involvement or liability
• Platform is protected by IT Act Safe Harbour
• All risks, payments, weights, and disputes are between the parties directly

If a user ever faces:

• Fraud
• Theft
• Harassment

KabadiwalaOnline.in may provide vendor details upon lawful request.